Hakone Open-Air Museum
Ninotaira, Hakone, Kanagawa
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Down one level from the Azabudai Hills garden, in Garden Plaza B, teamLab Borderless runs digital artworks that refuse to stay in their rooms. Projections wander from floor to wall to corridor, and the museum's full name, the Mori Building Digital Art Museum: Epson teamLab Borderless, sits on the door of a venue built around that one idea. It holds a 4.7 rating across 23,793 reviews, which is the kind of volume a Tokyo attraction only reaches by being genuinely popular. Entry runs on timed slots, the price is set per date rather than fixed, and same-day tickets at the door are a gamble. This page covers tickets, pricing, opening hours, transit, and how far ahead to book.
teamLab Borderless is a digital art museum in the Azabudai Hills complex in Minato, one floor below the garden in Garden Plaza B. Its artworks are projections and installations that move between rooms, and visitors walk through freely. It is a ticketed, timed-entry attraction with a 4.7 rating across 23,793 reviews.
The full name on the door is the Mori Building Digital Art Museum: Epson teamLab Borderless, and the shorter name is the one everyone uses. The venue lives at Azabudai Hills Garden Plaza B, one level below the garden, on the Toranomon side of Minato. It is a museum in the sense that it sells tickets, keeps hours and manages capacity, but nothing hangs on a wall in the traditional sense. The art is made of projected light, sound and motion, and it behaves differently from paint or sculpture: it responds to the people around it, changes with the hour, and, in the museum's own framing, crosses the borders between rooms.
The word borderless in the name is the concept. Instead of numbered rooms holding separate works, installations flow into one another, and the same artwork can be encountered differently depending on where and when it is found. That makes a visit less a route and more a wander, which is also why the museum runs on timed entry: the number of people inside has to be managed, and the pricing is built around dates rather than a flat rate.
The figures this site carries for the venue are a 4.7 rating across 23,793 reviews, which places it among the most-reviewed ticketed attractions in the city. teamLab's own pages carry the current exhibition list, the ticket calendar and the opening dates: the official teamLab Borderless site.

There is no single admission price. teamLab Borderless sets its ticket price per date, so what you pay depends on the day and time you choose, and the figure is shown when you pick a date. No number is printed here because no fixed number exists. Concession rates appear at the same point.
Date-based pricing works the way airline seats work. The museum sets a price per date, and the price moves with demand for the date, so a quiet weekday is not priced like a peak evening. When you choose a date on the ticket site, the price for that date appears, and that is the only honest way to state the cost: per date, at the moment of choosing. The same applies to child and other concession rates, which are shown at that step rather than published as a flat list.
Buying on site instead is the weaker route. The venue can sell tickets at the door when slots remain, but timed entry means a full day stays full, and turning up without a ticket to find the rest of the day sold out is a real outcome. Advance tickets through the booking panel at the top of this page start from $20.75, and the exact figure for a chosen date is shown before payment.
Nothing about the pricing is hidden; it is simply per date. The table below summarizes what the ticket is and how it is sold.
| Ticket | Timed-entry admission, dated and time-slotted |
|---|---|
| Price | Set per date; shown when you choose a date |
| Where to buy | Official ticket website; the live listing is the only other channel teamLab names as official |
| At the door | Risky; a sold-out slot stays sold out |
| Last admission | One hour before closing |
The ticket covers entry to the museum for the slot chosen. There are no separate exhibition tickets inside; the dated admission is the product, and the date you pick sets both the price and the time window you enter in.
Book ahead, and book early. teamLab Borderless runs on timed entry slots, and busy days sell out in advance. Same-day tickets at the door are risky because a sold-out slot stays sold out. The official ticket website is the main channel; the live listing is the only other one teamLab names as official.
A timed slot is a date and a time window, not a fast pass. You choose the slot when you buy, you arrive around that time, and the museum manages how many people are inside at once. Last admission is one hour before closing, so even the final entry of the day still buys a full hour inside.
Sold out means sold out. Because entry is capped per slot, popular dates, weekends and holiday periods can run dry well before the day itself, and the door has nothing to sell for a slot that is already full. The practical answer is to treat booking as part of planning the visit rather than something to do on the day. The ticket calendar on teamLab's own site shows which dates still have slots and how far ahead the calendar runs, so a glance there answers the how-far-ahead question for the dates you actually want.
The channel question has a clean answer. The official ticket website is the primary route, and the live listing is the only other channel teamLab itself names as official. Anything beyond those two is a reseller of unknown standing. The sibling venue, teamLab Planets TOKYO, is stricter still: it sells advance-only tickets with no door sales at all.
One planning note softens the pressure. Because the venue sits in central Minato, a Borderless slot can sit anywhere in a Minato or Roppongi day without travel overhead. The slot, not the itinerary, is the fixed point: book the slot first, then build the day around it.
The museum's hours are 08:30 to 21:00, and they vary by date, so the day you choose matters as much as the time. It closes on irregular Tuesdays rather than a fixed weekly day, and it opens on Mondays. Last admission is one hour before closing, which shapes how late an evening slot can run.
Varies by date is the honest version of the hours. The standard window runs 08:30 to 21:00, but the museum publishes a calendar, and the calendar, not a fixed rule, decides each day. The same applies to Tuesdays: the museum closes on irregular Tuesdays, so some Tuesdays are open and some are not, and a Tuesday visit needs the calendar checked rather than assumed.
Mondays are the reverse trap, in the visitor's favor. teamLab Borderless opens on Mondays, while the big Ueno museums, including Tokyo National Museum, close on Mondays. A Monday in Minato is therefore an easy day for this venue, and the long window to 21:00 leaves room for a late-afternoon or evening slot after a day spent elsewhere in the city.
| Hours | 08:30 to 21:00, varies by date |
|---|---|
| Closed | Irregular Tuesdays; the calendar decides each day |
| Area | Azabudai Hills, Minato |
| How far ahead to book | Timed slot, book ahead; busy dates sell out |
| How long to allow | No fixed visit length is published; check the museum's own site |

The address is Azabudai Hills Garden Plaza B, B1, 5-9-1 Toranomon, Minato-ku, Tokyo. The nearest station is Kamiyacho on the Tokyo Metro Hibiya Line, exit 5, a two-minute walk. Roppongi-itchome on the Namboku Line is six minutes away. The museum sits one floor below the garden plaza level.
Kamiyacho is the station to aim for. Exit 5 of the Hibiya Line puts you a two-minute walk from the door, which is about as close as central Tokyo gets for a venue of this size. From Roppongi-itchome on the Namboku Line the walk is six minutes, which also makes the museum easy to reach on foot from the Roppongi side, where several other museums in this site's lineup sit.
The setting matters for planning. Azabudai Hills is a large, mixed development, and the museum sits below the garden in Garden Plaza B, so the route from street level runs down into the complex rather than along an ordinary shopfront. Give the plaza a few extra minutes on a first visit while finding the entrance, especially for a timed slot, since the ticket window is the entry time, not the arrival time.
This is central Minato, not a day trip. The venue is inside the city, and nothing beyond a metro fare separates it from the rest of a Tokyo itinerary, which is why a morning slot here pairs easily with an afternoon elsewhere in the ward.
Three pairings work well. teamLab Planets TOKYO in Toyosu is the closest cousin, and it sells advance-only tickets with no door sales at all. Tokyo National Museum in Ueno covers Japanese art and history, with a 1,000 yen collection ticket and a Monday closing. Artizon Museum in Kyobashi runs timed-entry slots for contemporary art.
teamLab Planets TOKYO is the obvious pairing and the common confusion. It is a different venue in Toyosu, one minute from Shin-Toyosu station on the Yurikamome Line, with its own installations and its own, stricter ticketing: advance only, no door sales at all, through its official ticket store and a short list of named channels. Current details are on teamLab's own Planets pages. Visitors sometimes buy a Borderless ticket expecting Planets or the reverse, so check which venue is on the ticket before paying.
Tokyo National Museum is the traditional-museum counterweight. A 1,000 yen collection ticket at the door, walk-in entry and a Monday closing make it the natural swap for a day when Borderless has filled its slots, and its free collection days on 19 May, 21 September and 3 November 2026 reward flexible planners. Artizon Museum in Kyobashi, five minutes from Tokyo Station's Yaesu Central Exit, is the contemporary-art option, and it also runs timed-entry slots, so it deserves the same book-ahead treatment as Borderless rather than a casual walk-up.
No pass shortcuts any of this. The Tokyo Museum Grutto Pass does not cover teamLab Borderless, and it also excludes teamLab Planets TOKYO, the Ghibli Museum, Warner Bros. Studio Tour Tokyo, Sanrio Puroland, the National Art Center, Nezu, Artizon and special exhibitions at most facilities. Both teamLabs run their own dated, timed ticketing, and there is no pass route into either.
The Monday angle is worth building a day around. With Borderless open on Mondays and the Ueno nationals shut, a Monday itinerary that starts in Minato and ends with an evening slot here is one of the easier solves in a Tokyo museum week.
You can, but it is risky. Entry runs on timed slots, and a slot that has sold out stays sold out, so the door may have nothing left for the rest of the day. The official ticket website is the main channel, and the live listing is the only other one teamLab names as official. Booking ahead is the reliable route.
There is no single admission price. The price is set per date and shown when you choose a date on the ticket site, so the figure depends on the day and time you pick. Concession rates appear at the same step. The booking panel on this page carries advance tickets from $20.75, with the exact figure for your date shown before payment.
The standard window is 08:30 to 21:00, but hours vary by date and the published calendar decides each day. Last admission is one hour before closing. The museum closes on irregular Tuesdays, so some Tuesdays are open and some are not, and it opens on Mondays, unlike the big Ueno museums.
Sometimes. The museum closes on irregular Tuesdays rather than a fixed weekly closing day, so a Tuesday visit needs the calendar on the museum's own site checked before you plan around it. The same calendar sets each day's hours, since the 08:30 to 21:00 window varies by date.
Kamiyacho on the Tokyo Metro Hibiya Line. Exit 5 is a two-minute walk from the venue, which sits in Azabudai Hills Garden Plaza B, one level below the garden, at 5-9-1 Toranomon, Minato-ku. Roppongi-itchome on the Namboku Line is a six-minute walk, useful for anyone coming from the Roppongi side.
No. The Grutto Pass does not cover teamLab Borderless, and it also excludes teamLab Planets TOKYO, the Ghibli Museum, Warner Bros. Studio Tour Tokyo, Sanrio Puroland and special exhibitions at most facilities. No Tokyo museum pass includes either teamLab; both run their own dated, timed ticketing.
No, they are different venues. teamLab Borderless is at Azabudai Hills in Minato, near Kamiyacho station, and runs timed slots with risky door sales. teamLab Planets TOKYO is in Toyosu, near Shin-Toyosu station, and sells advance-only tickets with no door sales at all. Each has its own page on this site.
Treat it as a book-ahead venue. Timed slots fill on busy dates, and weekends and holiday periods can sell out before the day itself. The ticket calendar on the museum's own site shows which dates still have slots and how far ahead the calendar runs, and the same calendar sets each day's hours.
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